A few days ago, I was invited to the West Africa Bloggers Conference somewhere in Ikeja, Lagos which I attended. Smile Communications Nigeria, Jumia, and other brands and personalities were in attendance to share some vital information with us.
During the course of the event, a representative from Smile Communications Nigeria asked 3 random questions to which everyone who got the questions correctly, gets a smile SMiFi Router Device plus one sim and 5GB of data for free.
Since 3 questions were asked, three devices were given to three bloggers and I happen to be one of those who got the package for free. Tell me congrats o *winks.
For some days now, I have been using the Smile communication Nigeria SMiFi Router device and I must say, the speed is really awesome.
Even when it’s showing ‘No service Available‘ when I am indoors, it still browses with speed. It’s weird but it works.
Hard Resetting Smile Communication Nigeria SMiFi Router Device
One particular morning, I needed to use the SMiFi and I realized the device was stocked. When I mean stocked, I mean it didn’t pass through the name ‘Smile’ on the LCD display screen. I tried using the power button by holding it down for longer hours but that didn’t work.
Another thing I did was to quickly send a mail to smile communications via their contact page on their website and they got back to me via a phone call.
I was told what to do and that fixed it up. I’d like to share some information with you just in case you find yourself in the same situation.
Steps To Reset Smile MiFi Device
#1. Look at the sides of your smile SMiFi device and locate where the sim card has been fixed.
#2. Look properly into the placement, very close to the sim card slot is a pinned area. Look at the picture below for a better understanding.
#3. Find a pin and use it by pressing the Pinned area and the device will hard reset.
Read Next: How To Check Data usage on the smile network
It’s as easy as that. Now, to the area of whether or not I would advise you to buy the smile SMiFi device, in all honesty, YES. However, that is if you are comfortable with paying the data charges.
Reason being that, it’s very much more expensive than that of the telecommunication companies we are more familiar with.
If interested in trying all spectranet, here is all you need to know about the unlimited plan. For nTel, here is the post to read.
were can I get new battery for smile ?
i have tries resetting buh I have failed to remove the password
how can i unlock this mifi and make it universal
Mine is Franklin Model R702, given to me by my director. She has forgotten the password.
I have done the hard resetting but it does not seem to remove the password and the ssid, because they are still there even after several attempts.
And these are exactly why I want reset – remove the password and the ssid.
Please, any other way to remove the password and ssid? Help.
Thanks a million times I’ve been on this for like 6hrs now not knowing that the solution was this simple
Thanks so much! I had the issue of where it wasnt even coming on but pressing the hard reset brought it back to life
Pls how long did u press it cause my smile has the same issue of not coming on
please how can I unlock my smile R702 mifi to accept another SIM card
please how can I unlock my smile R702 mifi
Hi Samuel Adeniyi i have been goten my 4G LTE Smile Pocket Wifi from my Mummy so i want to change her userID to my own so that i can recharge any time i want pls help.
Thanks for saving this random internet users day
Hello, anybody knows if it’s possible to add external antenna on this hot spot ? If yes what type of connection to be used ?
Thx
Hi, Jerom.
Quite frankly, being able to add external antenna to the smile MIFI is not possible. At least, no proven method that i know of.
This just worked for me right now. Thank you very much posting this.
This was wonderful. Thanks a lot
My device is not coming up but still charging. Tried hard reset and power button at the same time. Nothing seems to be working for now. What do I do? Quick and sure solutions needed asap. Thanks
Hello please mine refuse to come on but it’s charging and it’s not coming on
press the power button and the reset button at the same time. it’ll work. it just happened to me
Is it working again?
Pls how can i remove the pssword of my smile.. its my cousins own he traveled out of the country nd i dnt kno his password .
And I’ve lost his contact
Hi
Tried it, it didn’t work. Do I have to press it once? A couple of times or hold it down till it comes back on? I’ve tried all three and none seems to be working.
Did you follow the instructions squarely?? If you read through the comments, you’d realize it’s working.
Hello
Mine is the new router and I can’t find where to insert the pin. Thank you
Hi,
I actually haven’t used any of their new routers hence, I cannot exactly advise what next. How about you contact the customer care support? You can reach them via email and they’d get back to you with a precise solution for your router.
Hi Samuel Adeniyi i have been goten my 4G LTE Smile Pocket Wifi from my Mummy so i want to change her userID to my own so that i can recharge any time i want pls help.
thanks for tips……saved me from heartbreak!!!
Does resetting apply to deactivated smifi?
Thanks for the tip. You just saved a life.
Hello. Pls i have a problem with my Smile Mifi. it has refused to turn on since yesterday. What should i do
Hi Promise, what exactly led to the problem?
pls help me out with my smile mifi I want to use all sim card on it. how can I do dat
Hi Uche, that will involve you unlocking the mifi. And up till this moment, I have not been able to discover any working method in achieving that.
You can be sure I will put up a tutorial as soon as I get it done and working on mine.
Thanks a lot. I use smile mifi for my mobile devices for I can buy 20gb that will be valid for 12 months. This is quite economical for me because I also have Swift plan from 6pm to 8am every day and use my office wifi during work hour.
I am on official trip to PH and realized my smile device had frozen. I had no idea what to do but wait till I am back to lagos to take it to their office. After couple of hours I decided to search solution online and you were just there at the right time to provide a fantastic solution.
Thank you so much.
Iyke
Hello Iyke, i am glad i was able to help.
Hi, I have a smile n820 how can I unlock it
Please,,,,I have hard reset my WiFi,, but the password was still on it,,, please how am I gonna remove the password from it???
Please am having this same issue too please I need help too model R702
Thanks
Wow..interesting. Thank you so much for this post. My Smifi router refused to turn on for three days and after reading your post, I tried your method and it worked!!!!!!
Thanks again for sharing!!!!!
awesome!!
my Mifi go stuck, hs been showing searching for a while now meanwhile I was browsing real good b4 and its been like this for a while so am nt sure if its network issue or something else is wrong cos it happened when I changed my mifi password. Somebody pls help. I have tried hard reset severally but its not working.
i have similar issue sir. have u been able to resolve it. it happened to me as well when i chhaned my password
my Mifi go stuck, hs been showing searching for a while now meanwhile I was browsing real good b4 and its been like this for a while so am nt sure if its network issue or something else is wrong cos it happened when I changed my mifi password.
pls did you get help with this yet
so help me about my smile model : alm_n820 to unlock
pls i would like to unlock my smile modem sobthat i can use all simcards on it
pls..i would like to unlock my smile pocket wifi so i can use all sim on it…thanks
does it hard reset the password also
No Lucian. It doesn’t.
Thanks. This was really helpful. been struggling all day. Mine got stuck at the “Goodbye” sign for about 7 Hours. After following your instructions, it started working again.
Lucius, glad it worked for you. Cheers!
Thats good
please i have a quick question, can i use a different sim card on the smile wifi router?
No DataNinja.
Yes you can buh you will have to get it unlocked first