A couple of weeks back, we gave a detailed hands-on review of the android 5.1 lollipop OS on infinix Hot Note x551 android phone.
A couple of days after, we shared a step-by-step guide on how to upgrade the x551 android phone to the lollipop OS.
If you did that and may have gone to software updates on the device to see if there is a new version, you’d most likely find one there. The reason is that there is actually a new update.
You may have downloaded and tried installing the update only to keep getting the ‘Unfortunately, system update has stopped error‘. I understand your plea at this point. Thankfully, we’ve got a solution for you. If that’s the case, we are here to help.
Fixing, Unfortunately, System Update has stopped on infinix Hot Note
I think this is a problem with the xui android lollipop ROM considering the fact that it is still at the Beta level. Hence, the only solution will be forcing the update via recovery.
If you have downloaded the update but keep getting that error, follow the steps below.
- Boot your Infinix hot note phone into recovery by turning off the phone and then, pressing and holding the volume + and power buttons together till the device turns on
- Press and hold the volume up + power button again and you should be fully booted into the recovery menu.
- Using the volume buttons as navigation and the power button as OK, scroll down to Apply update from the cache
- Select System_Update and choose update.zip
- Wait for a while till you get the notification ‘Install from cache complete‘.
Now, choose to reboot the system update now, and there you have it. The software update has been completed.
If you have any issues relating to this, please post a comment and we will reply as soon as we can.
Hallo, I have followed the procedure for hot note recovery but when it gets to cache system update, I stagnates the. What next?
Kindly assist
Hello sam.i trust you are well.
i have carried out the above procedure but to no avail. it writes this last prompt ”system/bin/install-recovery.sh” has u expected contents.
Then it finally says ”Installation Aborted”
Please what could be done.
thankyou.
Please sir I’m currently chatting from wi-fi wi-fi now I can’t even access my sim card again since I updated the phone since the afternoon and I don’t know what to do now please.
Are you sure it isn’t an hardware issue?
my shows unfortunately XUI has stopped
Just restart the phone and your issue should be fixed.
X551-G808-BC-L-20160722
But i don’t have update.zip at Apply update from cache and System_Update .
how to fix or find update.zip
Hello Everyone, Please I need Help!!! Am Using Inifinix Hot Note X551-G808-A1-28A-20150402
The phone prompted me for system update proceeded after which i got an Error. However, i tried restarting the phone and also tried Wiping the phone but still showing the Infinix start up logo.
Can any one please advise.
Hi Kenneth, chances are, the phone was rooted. Do follow the instructions in the content above and you should be fine.
P.S: Following the process above, all files in the phone will be lost.
hi i try this steps but the phone is showing no command pls help. thanks
PLEASE I HAD THE SAME PROBLEM THEN I REBOOT THE PHONE FROM THAT TIME MY PHONE SAYS ANDROID IS STARTING (optimising 1 of 113 apps) it has kept long and on and off buh still ,,,please any help?
hello, y trying to recover my phone with power button, I couldn’t see update.zip.why
Admin. There is nothing like kinguser in my phone.
Please i need ur help on my infinix hot 4 .the issue is that thephone crashed and it was fix back but since then any time the phone prompt me to update my system at the end of it after trying to install the update it will tell me system update failed to update. Please I need ur directions on what to do to solve this problem
Hi Mr Onyi. Can you kindly confirm whether or not the phone has been rooted? Check through your app drawer, you’d possibly find a kingroot or KingUser app.
Hello I have checked my phone is not rooted.
Hello Mr Onyi. I would suggest you take the device to a carlcare service centre. That way, they can better attend to you. Cheers!
downloaded my update from MEGA as was directed by the infinix mobility website.. and its not installing. what should I do?
Hi Sam I tried to update my software infinix hot note then the internet was inerrupted and now it’s showing me no command everyone I try to switch on what am I supposed to do?pliz I need your help.
this is awesome, it really works for me. now my phone is up-to-date. thanks Sam.
I am not getting the
update.zip
is showing
../
What do I do?
I tried it via recovery …but is still saying installation aborted…plss what can I do?
I’ve done that but the same issue keep reoccurring…. What is the permanent solution please?
Hello Sam, I have unrooted my phone but still your method is not working for me. I have try several times what they say is “installation aborted ” I don’t know what to do please help me Sam.
Hello,i had similar issue updating my Infinix X551,it shows a notification asking me to update, i did that but what i notice was after the update had finished it writes “error” and later “no command” ,but i can’t boot my phone i want to try the step mentioned above that says “Apply update via cache” .
Please help me i have important docs i need to recover.
Thanks.
Hi Michael, i am guessing you’ve initially rooted the phone. Anyway, check out my step-by-step guide on how i unbricked same device and you should be good to go.
I hold the power button plus the top volume and they told me “no command “what should I do?
Hello,i had similar issue updating my Infinix X551,it shows a notification asking me to update, i did that but what i notice was after the update had finished it writes “error” and later “no command” ,but i can’t boot my phone i want to try the step mentioned above that says “Apply update via cache” .
Please help me i have important docs i need to recover.
Thanks.
please my hot note 1gbRam always switches its self off, help me
Hi. Did the first step and its saying android is starting and optimizing app?
in my phone in apply update from cache option there is not system update what to do…?
please my infinix hot note upgrade to lollipop 5.1 and the phone is now slow, the internal memory which is supposed to be 16 Gig is now 1.6 Gig. how can this problem be solved.
thank you
Abangdroid, just download the latest updates from the forum and use flashtool to upgrade. It is less than 900mb. Or do a factory reset then try and run the system updates again.
Hello samuel. I have some problem with my x551.
After updating from 1.N.0.5, and update again to 1.N.1.1, my system detected that I’m already in latest version.
But, according to release note from bbs. infinixmobility the latest XUI version for x551 is 1.N.3.1 which means I should have 2 more updates (1.N.2.1 and 1.N.3.1).
How to fix this? Thanks. I would love if you can contact me via email. But, through this comment is fine too. Thank you very much.
Any update for Infinix x1000 joypad 10 tablet? i am running android 4.2.2. i cant find support in infinixmobility.com website. my tablet isn’t even listed in thier website :/
Firoz, most people don’t even know about the tablet. Hence, there is little or no support you can get for it. You can take it to carlcare. Hopefully, they’d fix it for you.
Please help me, my phone keeps popping up this message 1. Unfortunately, Android System has Stopped. 2. The problem of Pairsing error.
Thanks.
It gives the error recovery.sh has unexpected content
Thank you Sam, I’d try it again. The current version of the lollipop installed on my phone does not give me the network mode of 3G alone, if I select 3G it goes into automatic mode of 3G and 2G,what do I do about it
My phone is not rooted,and i have successfully updated my infinix x551 to lollipop. I recently downloaded the update from system update but i keep getting unfortunately system has stopped after I tried installing, I followed the steps provided above but it showed installation aborted, what do I do next
West, are you sure you followed the steps properly?? Are you sure you tried installing update from cache and not from SD card? Please kindly go over the process again.
so how do I get the stock recovery mode
can’t find install update from cache on my recovery here. I already flashed a phillz recovery mode
Babatee, this tutorial actually involves using the stock recovery mode.
can’t find install update from cache on my phones recovery.am using a phillz recovery mode.waiting for your reply.
please i cant boot into recovery the method doesnt work
Simon, that could be an issue with the button combination. Please keep trying.
Got installation aborted error
Having the problem like YOMDHEAL. installation aborted
I’ve fixed my issue now, just had to input the IMEI numbers through MTA engineering tool
I have followed all the processes but still, still not feeling lucky. I boot into recovery and apply the update. It went on like that for seconds and it shows “Installation Aborted”.
@Sam… So whats our next move..we are in this together, aren’t we?…..lol….
Thanks for your anticipated response… ###You the best have got so far on this issue!!!
Yomdheal, are you sure your phone hasn’t been rooted? If rooted, try unrooting first.
hello sam, please i have successfully updated my phone but the phone cant detect cellular network or data even though it show the network bars….i need help please
Plus help my infinix x551show unfortunately WeQR has stopped.and it doesn’t allow u to doanything .any help ?
When I tried to put in recovery mode, it put “no command” and later when I click on d buttons again it took me to d recovery mode I saw install update from cache or something like dar clickiled on it and it started installing after some secs it brought installation aborted.
Mr femi please help me
Roahman…. Any breakthrough yet….. Need your response
I tried mine & it says “your system is currently up 2 date” which is 1.N.0.3 & there’s a new update of 1.N.0.4. What can I do?
Hello Sam please i rooted my hot note lollipop and installed custom recovery via sp flash tool den i got a new system update and I unrooted my phone den downloaded the update and wanted to install it manually through recovery mood cos I equally gets d mssg “unfortunately system update has stopped” so I normally update through recovery mood but now the custom recovery dat i flashed in my phone won’t let me install d update there is no option 4 that. Please how do i go about this. Thanks
pls sam can dis work on kitkat? can i try it cos av update mine to d latest version so cn i?
Femi, are you experiencing the issue on your kitkat OS?? If yes, then you can go ahead.
When I tried to put in recovery mode, it put “no command “
My infinix phone memory is not visible.. Like when I just bought the phone, I was able to transfer things but later if I want to receive audios on WhatsApp, download online it brings stuffs like turn USB storage first
The phone must not be rooted or must it
Roahman, the phone mustn’t be rooted. Rooting and updating could brick the phone.
No it wasn’t.
@ Engr. it showing
Andriord is upgrading….
optimizing app 1 of 49 on d screen for the past 3 days now.
Prosper, was the phone rooted before the software upgrade operation was carried out?
i saw a system update on my infinix x551 and i downloaded and tried to install them During installation the system update shows error and it also shows no command….then i followed d steps above Using the volume buttons as navigation and the power button as OK,
Apply update from cache
using d +volume. den next was
…./
lost+found/
recovery/
instead of System_Update and choose update.zip as explained. pls help what should I do?
Prosper, can you please confirm that the device is still functional??
Haruna thank you?
But my phone is completely dead from 26th not getting on :'( it got interrupted while flashing 925 update :'(
@ Waqas you are on track, kindly press the volume up (+) & power buttons at the same time again, then follow the instructions above. Meanwhile, latest system updates for hot note 5.1 is now available OTA (20150925).
I can’t boot my phone into recovery mode it shows me a android lying down with red attention mark plus help
But av deleted it……. Stil popin up like mad
Hi. The error during OTA system update happened to my Hot Note. Had to take it to their rep here where it was repaired for me. I have since stayed away from any update installation. My question now is can I now try any update, if so, how should I go about it? My phone is brand new and I do not want to take chances except with solid assurance from experts like you Sam. Pls help.
so I can’t flash the ROM without a computer or simply using my phone???
FreddFreddy, you will need a computer in doing the process.
Hello Samuel, my Infinix X-506 is not updating through OTA. The OS shows 20141205. Please kindly assist me with latest Stock ROM to update my OS. The phone always auto start both WiFi and Data at will. These has cost me lost of account balance and data. Please help.
Hello Samuel. My Infinix X-506 doesn’t update through OTA. My phone OS shows 20141205. Please kindly assist me with latest Stock ROM to update my OS. The phone always auto start both WiFi and Data at will. These has cost me lost of account balance and data. Please help.
Hi pls I have a hot pro nd I want to update it to lollipop I have downloaded a file (GM version for note pro) from infinx x club I need a step by step guide on how to upgrade pls ur help would be greatly appreciated
Frddfreddy, please follow this post for the step by step guide as requested. Please be sure to use the rom you downloaded in place of the one on the post.
Ao cn i update my infinix hot note pro to lollipop…… ‘n also ads was jst popping up on my fone gangan pls hlp me
Sam, please visit the infinix forum to download the lollipop rom for hot note pro. In regards to the pop up ads ish, it could be a app that’s responsible for that.
Thanks for this Sam. You just helped me.
Hello Kola, am glad to be of help.
Hello Sam, I followed the steps to fixing the unfortunately phone has stopped. Have gotten to system update but can’t get to update zip, and problem is not fixed. Please could respond ASAP. Thanks
Hi Michael, be sure to first download the update before going the recovery menu.