Discord allows users to interact with friends and others. the most use of Discord is for games so a decent connection is critical for the right gaming experience especially when it involves multiplayer games.
Discord is one in all the free VoIP apps alive that’s popular among the gaming community. On a Windows PC, you’ll use the net app or dedicated app to chat, make voice call or video call your teammates hereby creating a fun filled gaming experience.
However, for many users, the Discord app is experiencing an unexpected crash. No error message is shown when the app crashes. the appliance will just crash or restart with no warning.
For a few users, the app crashes randomly while others are experiencing the difficulty at a specific time. Ex. When you’re starting the app, during games, etc. Knowing the reason for this problem may be difficult because there’s no warning or error message.
What Causes Discord To Keep Crashing?
Below are some of the possible reasons or causes as to why Discord keeps crashing:
1. Discord Update
An enormous chunk of the users started experiencing the difficulty after a Discord update. It’s quite common to work out bugs caused by an update so this could be one in all those bugs. One in all these bugs may be associated with the audio/video modules of the app. This is often presumably the reason for the matter if the difficulty occurs during voice/video communication.
2. Corrupted Files
It’s not a new thing for files to get corrupt. Corrupted files can cause a program to malfunction and this could be the matter. Deleting the files within the AppData folder can evoke this issue and deleting that folder together with another files will fix the difficulty if it’s caused by a corrupted file.
Before looking the troubleshooting steps recommended for this issue, you ought to refresh the Windows 10 OS by restarting your computer. To your surprise, this easy step can fix most of the problems you’re facing with your computer.
Troubleshooting Steps To Fix Discord Keeps Crashing Issue
The troubleshooting steps required to fix this issue are listed below:
Turning legacy mode on
- Open Discord
- Click on the User Settings (gear icon). This should be on the right side of your avatar.
- Click on Voice & Video from the left pane
- Scroll down and choose Legacy from the drop menu under Audio Subsystem
- Click Okay/Accept or confirm if the app asks you to substantiate the action.
Try using the app to confirm if the Discord keeps crashing issue still occurs.
Delete AppData Discord Contents
If the matter is caused by corrupted cached data, this step must be done to fix the issue. Don’t panic as this is often just temporary data which will be recreated. Follow the steps below to fix discord keeps crashing issue:
- Hold Windows key and press E
- Type %AppData%\discord within the address bar of Windows Explorer and press Enter
- Double click Cache folder
- Delete all the files during this folder.
- Hold the CTRL key and press A (CTRL + A) and press Delete.
- Confirm additional prompts.
Now, you are to go back to the Discord folder and then Double click on Local Storage folder.
Delete all the files during this folder. Hold the CTRL key and press A (CTRL + A) and click on Delete. Confirm any additional prompts.
If the difficulty still continues, then do the extra steps listed below.
- Hold Windows key and press E
- Type %AppData% within the address bar of Windows Explorer and press Enter.
- Find the Discord folder then right-click the Discord folder and choose Delete. Confirm any additional prompts.
- Type %LocalAppData% within the address bar of Windows Explorer and press Enter.
- Find the Discord folder. Right-click the Discord folder and choose Delete. Confirm any additional prompts.
- Hold Windows key and press R
- Type appwiz.cpl and press enter
- Search and Locate the Discord app from the list and choose it.
After doing that, you are to click “uninstall” and follow the instructions on the device screen. Thereafter, Reboot the system. Reinstall the Discord app after the system reboots. Now, Check if the Discord keeps crashing issue has stopped.
Breakdown Of the 2 Methods you can Try To Fix Discord Keeps Crashing Issue
Method 1: activate Legacy Mode
Turning on the legacy mode has helped a decent number of Discord users fix this issue. This mode may be turned on within the Discord app settings. If you’re having the difficulty using mic or other voice/video interactions then the difficulty will presumably be fixed by the steps given below:
- Open Discord
- Click on the User Settings (gear icon). this should be on the right side of your avatar.
- Discord User Settings
- Voice & Video from the left pane
- Scroll down and choose Legacy from the drop menu under Audio Subsystem.
- Turn on Legacy Settings
- Click confirm if the app asks you to substantiate the action
- Once done, the issue should be resolved.
Method 2: Delete AppData Discord Contents
Deleting the contents of AppData will fix the difficulty if the difficulty is caused by corrupted files or corrupted cache. There is no need to panic, the deleted files won’t cause any issue. These files are automatically recreated the next time you open the Discord app.
Hence, to fix discord keeps crashing by deleting AppData Discord contents, follow the instructions below:
- Hold Windows key and press E
- Type %AppData%\discord within the address bar of Windows Explorer and press Enter
- Double click Cache folder
- Now you wish to delete all the files from this folder. Hold the CTRL key and press A (CTRL + A) and press Delete. Confirm any additional prompts
- Delete AppData Discord Cache Contents
- You will have to go back to the Discord folder and then Double click on Local Storage folder
- Now you wish to delete all the files from this folder. Hold the CTRL key and press A (CTRL + A) and press Delete. Confirm any additional prompts
- Delete AppData Discord Storage Folder Contents
Now close the Windows Explorer and begin the Discord app. The app should work perfectly now.
Note: If this doesn’t solve the matter then follow the steps given below:
- Hold Windows key and press E
- Type %AppData% within the address bar of Windows Explorer and press Enter
- Locate the Discord folder. Right-click the Discord folder and choose Delete. Confirm any additional prompts
Delete AppData Discord folder
Type %LocalAppData% within the address bar of Windows Explorer and press Enter
Locate the Discord folder. Right-click the Discord folder and choose Delete. Confirm any additional prompts
Delete LocalAppData Discord folder
Hold Windows key and press R
Type appwiz.cpl and press enter
Run appwiz.cpl
Search and locate the Discord app from the list and choose it.
After doing that, you are to click the “uninstall” button and follow the instruction on the screen.
Uninstall Discord and thereafter, Reboot. Reinstall the Discord app after the system reboots.
Check if the problem has been resolved.
There you have it. Hopefully this helps in fixing discord keeps crashing. If you have further issues, do not hesitate to reach out.
