While we are still experimenting with the newly launched Infinix hot 2 x510 smartphone and getting prepared for our review, we can’t help but bring this issue to the limelight.
Since the launch of the smartphone device, one of the most frequent complaints we have been getting is the nonavailability of some very important apps.
The apps further pointed at are the Gallery app, Video player, music player, and file manager app.
This was weird. I mean, in every android device we have used in the past, those apps were present and I wonder why the infinix hot 2 tends to not come with these apps pre-installed.
In a bid to solve this puzzle once and for all, I am just going to proffer a solution. In regards to our unit of the device, we don’t have issues with the absence of those apps because we already know our way around and we’d like to share some knowledge with you.
Yes, the Infinix hot 2 didn’t come pre-installed with those mentioned apps. Hence, you shouldn’t start feeling like the issue has to do with your particular device.
Solutions To Gallery, Video & Music Player, File Manager Not Present On Infinix HOT 2
Gallery
If you are looking at viewing photos and watching videos on the device, the device comes pre-installed with the Photos app. The photos app is Google’s official photo app.
The app enables you to view pictures and videos on the device and on the SD Card (If any).
If for some reason you’d prefer a different gallery app, there are quite a number on the play store. Feel free to download and stick with whichever works for you.
In my opinion, google photo is pretty decent. It can even save your pictures to the cloud. That way, you can get your files on other devices with your email address.
Video and Media Player
If you are looking at playing music on the phone, the phone comes pre-installed with the Play Music app. The app allows you to play music files present on the device as well as the music files present on the SD card if any. In addition, I really like the interface.
Again, play music is officially owned by Google. Guess that’s the idea with the android one project. Making google apps, the basis.
File Manager
In regards to the file manager app, the Infinix hot 2 doesn’t come with any. We had to download one online and that works perfectly.
There are loads of file managers you can download from the play store app. If you intend to download it outside the play store app, you can download one Here.
So, these are the most talked about issues with the device so far and we just have to proffer a solution here. Our full review of the Infinix Hot 2 x510 otherwise known as the HOTTest one will be published in the next few days. So, stay glued.
Update: The Infinix HOT 2 review is out and can be accessed here.
Read Next: Fix Unable To Use Songs as RingTone On HOT 2.
Can I simply say what a comfort to discover a person that really understands what they are talking about over the internet.
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OK great job ! How do I view pictures sent via Bluetooth to my hot 2? Its really killing
Isn’t there a gallery folder? If no, use the photos app.
Hey,is XUI for infinix x510 available? This is the only blog I can trust to intall things in my phone
Please, the play music app on my infinix 2 does not bring out all the music I av on d device and memory card. what can I do pls
Hae,Rije,did u upgrade to marshmallow?
Hi samuel my infix 510 just hid everything that was in the phone memory that is ,the file manager and its running on the user account how con you help me recover these images and other documents
Wow,thank u
Thanks Sam,xui is very smart,hope they will consider us
Alex, hopefully o. We can only hope they provide an xui update for the hot 2.
Hi Sam,can I install XUI to my infinix hot 2?
Alex, not sure infinix has an xui for the hot 2. At least, not yet.
Yap infinix hot 2
it is infinix hot
please how can i stop my infinix from automatic download of upgrades.
Thanks Sam,I will only install when marshmallow will stabilize
How can I stop my infinix hot 2 from downloading marshmallow coz it has already started? Plz help I dont want the upgrade
Alex, downloading the upgrade won’t automatically install it. It will only install if you choose to install.
Can anyone help me out. i have Infinix hot note pro my mobile gallery is not working as i deleted whatapp data from gallery also was not working whatsapp than i remove whatsapp but still my mobile gallery is not working please anyone help me what to do?
It has file manager and some other preinstalled apps,all you have to do is go to system updates which is under about phone in settings,be sure to have a WiFi Internet connection.
My Infinixhot2 Dox Nt See Sum Fone Bluetoth Y
Please what can be done to access the hidden files (photos, music, videos) that was caused due to the android 6.0 upgrade for infinix hot 2?
Sonia, have you read this post: https://hubsidy.com/2016/01/downgrade-infinix-hot-2-x510-running-6-0-marshmallow-to-5-1-android-lollipop.html ?
my infinix hot 2 isn’t booting to the owner account. it boots to guest I think, it doesn’t even show anything on that account. nothing can be done on that account. I haven’t been able to use it nw for a day plus and I bought it just exactly one week ago. am so frustrated.
My phone decided to update itself (don’t know how or why)to marshmallow whatever and now I cannot access my photos, music that was there before but the memory says it’s there pls help!!! This is so frustrating.
Thank you Sam,and how can I revert to 5.1?
Samuel does it mean I can’t recover my data again?
Alex, perhaps reverting to android 5.1 could fix it. #JustSaying
Yes Samuel am running Marshmallow 6.0 in my infinix hot 2
Alex, please see our latest post on the subject matter.
I can’t access them even the contacts in the SIM card are hidden I can’t see
them
Alex, guess you are running marshmallow OS on the phone right?
Hae Samuel,I got android update for my infinix hot 2 and I downloaded and installed 6.0 marshmallow,I can’t see my photos and music which was on phone memory, bt the memory is used,what can I do?
Alex, that’s an issue most people have been complaining about. I am sure you can still access the files under file manager right?
Mr Samuel pls help me out whenever I download video from YouTube after some minute my phone will display can’t play this video… pls help me out.God bless u
Taiwo, what’s the video extension after it’s been downloaded?
please i need ur help….
whenever i try to send files like music,videos to infinix hot note it does not connect but if i try send from d infinix it will go….
please what is the fault?
Thank you Samuel,I downloaded bt when I tried to press power and volume up buttons together the phone opened as usual,am confused now
Hae Samuel, how can I update the phone OS to latest version 6.0 marshmallow?
Alex, please see: https://hubsidy.com/2016/01/flash-install-android-6-0-marshmallow-on-infinix-hot-2-x510.html
hae plz help ave downloaded every app bt cnt take pics listen to music change my ringtone CNT do anything hlp
Pauline, please upgrade to the latest software version. The issue has been rectified there.
hae Samuel plz help ave downloaded all the apps BT CNT take pics listen to music though goggle music something it keeps saying there z a error help plz
hey Samuel I don’t have an SD card en my fone z in owners mode BT CNT take pics or anything ave downloaded all the apps plz hlp
Anonymous, have you upgraded the phone’s OS to it’s latest version?
Mr Sam, pls I cnt snap wid my camera anymore…& even when I snap, d images are not saved. But I av gallery, quickpic & photo apps. Pls help me.
my infinix hot doesn’t ring when a call comes in…text message, chat, alarm rings alright and music is playing very well. but calls doesn’t ring.. i’v done the setting over and over. pls can u help?
Benny, maybe you just haven’t done the settings right 🙂
lol.. the settings were right… one day it started ringing all on its own.. thanks for trying to help… God bless
Hae people when are we going to get android version 6.0 for infinix hot 2?
Hot is good but each time I switch on my front camera the camera app gets disconnected completely
my hot 2 came with file manager BT without gallery n music/video play app,u CNT delete contacts ,all gallery jus vanished without any trace. any idea
I can’t find my pictures saved on my phone after inserting the SD card. What do I do?
There is no option to set where files and pictures should be saved in camera setting. Camera has no settings for such options.
I think I need to insert SD card before I get the option of changing location. Tnx anyway
OK thanks Samuel.
Please when I put on my sender it tells me insert sd card and I am using owner’s account and when I switched to guest it’s normal but no xender on guest am using infinix hot 2
Pls Samuel,after an update my infinix hot 2 can no longer accept my songs as ringtone. Keeps going back to use the inbuilt ringtones. I have tried many file managers. Pls help urgently
Hi Samuel. I’ve been trying to take pictures with my infinix hot but anytime I try it tells me insert SD card before taking pictures
Mimi, try changing the storage location to phone memory under settings.
Hi my infinix hot2 is making sounds(saying the app name) whenever i touch any button i have however disabled the touch sounds settings and is becoming sluggish meaning i have to double touch all the apps for them to work. kindly assist
How do I set my phone ringtone?how do I use my camera when the phone has no external SD card?why is the musiq volume so low?am using infinix x510
Hey Sam,I appreciate infinix hot 2,every time I see new things,now when the earphones are in the phone and I stop playing the song,after few minutes it start playing again then I hear a lady’s voice saying that white headset settings are blocked,how can I unblock so as
to save on power?
Cant even take pics using my infinix hot 2 and I am using my account which is owner’s but still am told to please insert an SD card to take photos…If I insert an SD,it corrupts it. I have now bought the 3rd SD and the same has happened,the phone says memory card is damaged….Am getting pissed of with infinix.
Ng’at, can you verify that you have updated the software to the latest version??
Pls Mr Samuel,I am having difficulty sending a song via Bluetooth 2 a phone dat doesn’t use flash share or fender.Bt I can receive 4rm d person…..ow can I send 2 d person.tnk u
Jamie, what error are you getting?
Yes Sam,when I bought then phone I got updates then I updated via wifi,or how can I update the software?
Hi Samuel,whenever I rename or move a song to another folder in my file manager,the song refuses to play in the playlist in play music, it responds, Music playback error, couldn’t play the track that you requested,
Alex, have you updated your phone to it’s latest software update?
Bro Sam, whenever I received pix through Bluetooth, d pix doesn’t display it will just show blank… What should I do?
Just download an application from your app store called quick pic and should work well for pics and videos.
Pls my infinix hot 2 hangs when I open xender what should I do
Good work Samuel.
Kindly help me because am running owner account but play music app doesn’t read music from memory card but I can play music on file manager that I downloaded, again how can I set my favorite music to be ringtone?
Daniel, you can set a particular song to be your ringtone using the file manager you downloaded.
Good work Samuel.
Hae Samuel, I can’t download any music,video on internet except apps using my infinix hot 2,it says no SD card,what will I do to use the internal memory and I don’t have an SD card pliz?
Alex, please confirm that your phone isn’t running on guest account instead of owner.
Bro Sam, I just bought infinix hot2 but I can’t access the fone memory,nd when I want to snap it will showbinsert df card bfor I can use d camera…what do I do?
Mondeco, please confirm that you are using the owners account and not the guest account on the phone.
so I got the phone. installed all the apps that were necessary. for file manager I use es file explorer. by mistake changed default storage device as the removable SD card. now even when I start my phone without the removable SD card I like don’t have an area to store my photos, apps, music. all apps are telling me to mount the SD card. even the camera can’t take pictures because of that. is their way to revert this.
response highly appreciated. via email or blog .. either will be highly appreciated.
thank you.
please mr samuel i tried to connect my infinix hot 2 to my laptop but it wont connect, the pc can see the hotspot but cant connect to it. then i tried another phone and it connected ], so it means its d infinix hot 2 that has the problem, then also my xender is not functioning well, please help me out by sending the solution to my email [email protected]. please i really need answers as soon as possible. dont come here often thats why i insisted on my mail
Kudos to your work
Kindly help me with why my pc is not able to display files from my infinix hot 2 when connected to it
Langford, whenever you connect the phone to the computer, make sure you unlock the phone.
Thanks. I will change the SD card and see if it works
Sir, why not tell tell how to go about it whether in SD or phone memory. And if is only SD that is accessible, how can I make it a defaut
Ikechukwu, the reason i asked if the files are stored on the SD card or the phone memory is because, chances are, the SD card could be corrupt and that’s why it’s not playing on the phone. Using a file manager, try moving the files to the phone memory and see how that goes.
Well done and good job. I need your help pls. Every of my stored images gets affected and at the end I can’t view it or use it. I can’t watch videos, is there anything am not doing right or have not downloaded, pls assist bcos I just got the new phone. Send me an email if possible. Thanks
Ikechkwu, the files you are trying to view, are they stored on the SD card or the phone memory?
pls Samuel I really need ur assistance in working dis device how can I get de normally pre-install gallery and video and file mananger apps
I am really having difficulty operating it without dose apps
u can reach me at my e-mail or my fone number
07034890290
thank you
pls Samuel I really need ur assistance in working dis device how can I get de normally pre-install gallery and video and file mananger apps
I am really having difficulty operating it without dose apps
u can reach me at my e-mail or my fone n.o
07034890290
Hello, I would love to get the Infinixhot2 but I need to know all the faults/
badsides. can you help me with that pls?
Jiloa, please go through our full review of the device here.
hmmm Mr Samuel that’s a good one there.plz keep it up.
does it also hv hspa+ network??
no